Conversational Voice Agent
Scalable Voice AI with Branded Tone, Real-Time Support, and Multilingual Reach
🧠 Use Case
Ancast Intelligence required a scalable, intelligent solution to handle frequent inbound queries from visitors interested in digital products, consulting services, and podcast content — without relying on human intervention.
“We wanted an assistant that sounds like me, acts like me, and represents the brand — and could be available 24/7.”
🚨 The Challenge
Time-consuming manual responses to repeated questions
Interest coming from multiple regions and languages
Needed a professional voice experience that felt human — without the cost or complexity of live support
💡 The Solution
Ancast deployed a Conversational Voice Agent using:
ElevenLabs for lifelike, brand-matched voice
OpenAI / Claude / Gemini for advanced NLU
A custom retrieval-augmented knowledge base (RAG)
Full persona and tone control
Guardrails to reduce hallucinations
Embedded widget for site-wide access
“Our agent uses real-time voice synthesis, avoids generic AI replies, and summarizes conversations — all in the branded voice of Ancast Intelligence.”
⚙️ Features
🗣 Natural, two-way conversation
🌍 Multilingual: English, French, Spanish, German, Japanese
🔒 Secure: Guardrails, no hallucinations, focused responses
🧠 RAG-based answers from curated knowledge
📄 Summary output for post-call context
🧑🤝🧑 Human handoff routing (coming soon)
💻 Full site-wide deployment, brand-themed
⏱️ Build Timeline
✅ 5 days total build time
Metadata prep: 2 days
Agent design & training: 1 day
Testing & tuning: 1 day
Deployment: 1 day
🚨 Results and Impact
📊 Results
☎️ 92 inbound voice calls handled autonomously
🌐 92 real-world interactions offloaded from human workflow
💬 Boost in inbound messages and inquiries
⭐️ “Phenomenal” peer/tester feedback
🤯 Visitors found it shockingly human and personal
“Friends said it was a surreal experience — they felt like they were actually talking to me.”
🏗️ Scalability for Clients
This voice agent solution is ideal for:
🏘️ Property: answering availability questions for rentals/sales
👔 Recruitment: handling role-based inquiries from candidates
🎤 Event Management: delivering 24/7 FAQs for conferences or expos
💼 Now available as part of a productized service offering from Ancast Intelligence.
🎙️ “Turn Visitors Into Conversations”
🚀 Want Your Own Voice Agent?
Deploy a multilingual, branded AI voice assistant in under a week.[Book a Discovery Call →]
© Ancast Limited 2025
All Rights Reserved
Conversational Voice Agent
Scalable Voice AI with Branded Tone, Real-Time Support, and Multilingual Reach
🧠 Use Case
Ancast Intelligence required a scalable, intelligent solution to handle frequent inbound queries from visitors interested in digital products, consulting services, and podcast content — without relying on human intervention.
“We wanted an assistant that sounds like me, acts like me, and represents the brand — and could be available 24/7.”
🚨 The Challenge
Time-consuming manual responses to repeated questions
Interest coming from multiple regions and languages
Needed a professional voice experience that felt human — without the cost or complexity of live support
💡 The Solution
Ancast deployed a Conversational Voice Agent using:
ElevenLabs for lifelike, brand-matched voice
OpenAI / Claude / Gemini for advanced NLU
A custom retrieval-augmented knowledge base (RAG)
Full persona and tone control
Guardrails to reduce hallucinations
Embedded widget for site-wide access
“Our agent uses real-time voice synthesis, avoids generic AI replies, and summarizes conversations — all in the branded voice of Ancast Intelligence.”
⚙️ Features
🗣 Natural, two-way conversation
🌍 Multilingual: English, French, Spanish, German, Japanese
🔒 Secure: Guardrails, no hallucinations, focused responses
🧠 RAG-based answers from curated knowledge
📄 Summary output for post-call context
🧑🤝🧑 Human handoff routing (coming soon)
💻 Full site-wide deployment, brand-themed
⏱️ Build Timeline
✅ 5 days total build time
Metadata prep: 2 days
Agent design & training: 1 day
Testing & tuning: 1 day
Deployment: 1 day
🚨 Results and Impact
📊 Results
☎️ 92 inbound voice calls handled autonomously
🌐 92 real-world interactions offloaded from human workflow
💬 Boost in inbound messages and inquiries
⭐️ “Phenomenal” peer/tester feedback
🤯 Visitors found it shockingly human and personal
“Friends said it was a surreal experience — they felt like they were actually talking to me.”
🏗️ Scalability for Clients
This voice agent solution is ideal for:
🏘️ Property: answering availability questions for rentals/sales
👔 Recruitment: handling role-based inquiries from candidates
🎤 Event Management: delivering 24/7 FAQs for conferences or expos
💼 Now available as part of a productized service offering from Ancast Intelligence.
🎙️ “Turn Visitors Into Conversations”
🚀 Want Your Own Voice Agent?
Deploy a multilingual, branded AI voice assistant in under a week.[Book a Discovery Call →]
© Ancast Limited 2025
All Rights Reserved
Conversational Voice Agent
Scalable Voice AI with Branded Tone, Real-Time Support, and Multilingual Reach
🧠 Use Case
Ancast Intelligence required a scalable, intelligent solution to handle frequent inbound queries from visitors interested in digital products, consulting services, and podcast content — without relying on human intervention.
“We wanted an assistant that sounds like me, acts like me, and represents the brand — and could be available 24/7.”
🚨 The Challenge
Time-consuming manual responses to repeated questions
Interest coming from multiple regions and languages
Needed a professional voice experience that felt human — without the cost or complexity of live support
💡 The Solution
Ancast deployed a Conversational Voice Agent using:
ElevenLabs for lifelike, brand-matched voice
OpenAI / Claude / Gemini for advanced NLU
A custom retrieval-augmented knowledge base (RAG)
Full persona and tone control
Guardrails to reduce hallucinations
Embedded widget for site-wide access
“Our agent uses real-time voice synthesis, avoids generic AI replies, and summarizes conversations — all in the branded voice of Ancast Intelligence.”
⚙️ Features
🗣 Natural, two-way conversation
🌍 Multilingual: English, French, Spanish, German, Japanese
🔒 Secure: Guardrails, no hallucinations, focused responses
🧠 RAG-based answers from curated knowledge
📄 Summary output for post-call context
🧑🤝🧑 Human handoff routing (coming soon)
💻 Full site-wide deployment, brand-themed
⏱️ Build Timeline
✅ 5 days total build time
Metadata prep: 2 days
Agent design & training: 1 day
Testing & tuning: 1 day
Deployment: 1 day
🚨 Results and Impact
📊 Results
☎️ 92 inbound voice calls handled autonomously
🌐 92 real-world interactions offloaded from human workflow
💬 Boost in inbound messages and inquiries
⭐️ “Phenomenal” peer/tester feedback
🤯 Visitors found it shockingly human and personal
“Friends said it was a surreal experience — they felt like they were actually talking to me.”
🏗️ Scalability for Clients
This voice agent solution is ideal for:
🏘️ Property: answering availability questions for rentals/sales
👔 Recruitment: handling role-based inquiries from candidates
🎤 Event Management: delivering 24/7 FAQs for conferences or expos
💼 Now available as part of a productized service offering from Ancast Intelligence.
🎙️ “Turn Visitors Into Conversations”
🚀 Want Your Own Voice Agent?
[Book a Discovery Call →]
© Ancast Limited 2025
All Rights Reserved
Contact
Suite 5614, Unit 3A
34–35 Hatton Garden, London
contact@ancast.co.uk
+44 0330 223 1341
Contact
Suite 5614, Unit 3A
34–35 Hatton Garden, London
contact@ancast.co.uk
+44 0330 223 1341
Contact
Suite 5614, Unit 3A
34–35 Hatton Garden, London
contact@ancast.co.uk
+44 0330 223 1341