AI voice agents · UK built
Every call answered. Every answer checked against your real systems.
Ancast Voice picks up in under two seconds, looks up live availability in your booking system, books or takes the message, and warm-transfers to your team the moment a human is needed. On the phone and on your website.
+44 161 524 9689 · The Ashcombe, our fictional demo hotel · Live 24/7, go on, try to trip it up
Capabilities
More than a polite greeting. It gets the job done.
Most AI answering services talk nicely, then guess. Ancast Voice connects to your data first, so every answer your callers hear is real.
01 · Call handling
Answers in under two seconds, 24/7
A natural voice callers are happy to talk to. Handles FAQs, opening hours, directions and pricing, and takes structured messages when nobody is free.
02 · Live PMS lookup
Real availability, checked mid-call
Connects to Guesty, your PMS or booking calendar and quotes live dates and rates while the caller is still on the line. No stale scripts, no double bookings.
03 · Agent transfer
Warm handover to the right human
Knows when a person should take over. Routes to reservations, events or the owner, with a summary attached, so nobody has to repeat themselves.
04 · Website agent
The same agent, live on your site
Visitors tap, talk and get answers or a booking without picking up the phone. One brain, one knowledge base, two front doors.
05 · Follow-ups
Every call summarised and actioned
Transcript, caller details and next steps land in your inbox, WhatsApp or CRM the moment the call ends. Booking links go out by text automatically.
06 · Guardrails
Safe by design, not by luck
Reads details back before anything is booked, sends secure payment links instead of taking card numbers, and tells callers they are speaking to an AI.
No testimonials. Just proof.
Don’t take our word for it. Talk to it.
The Ashcombe is our fictional Cotswolds hotel with a real booking calendar behind it. Ask for a room, a table or a private event and hear the lookup and handover happen live.
On the phone
+44 161 524 9689
Try: “Have you got a double this weekend?”, “Can I book dinner for six on Friday?” or “I need to speak to someone about a wedding.” Standard UK call rates apply.
In your browser
Same agent, no phone needed
Tap the button, allow your microphone and start talking. This is exactly what your website visitors would get.
Industries
Trained on how your trade actually takes calls.
Every agent is configured around your booking flow, your systems and your tone of voice. Here is where it earns its keep fastest.
Hotels & short-lets
Live availability and rates from your PMS, booking links by text, early check-in and parking questions handled.
Events & venues
Qualifies date, headcount and budget, checks the diary, then hands hot enquiries straight to your events team.
Restaurants
Takes table bookings during service, answers menu and allergy FAQs, and flags large parties for a call back.
Wine farms
Tastings, cellar tours, restaurant and stay bookings in one line, in multiple languages for international visitors.
Recruitment consultants
Screens candidates against the role, captures availability and right-to-work basics, and books consultant calls.
Estate agents
Books viewings and valuations out of hours, answers listing questions and routes vendors to the right negotiator.
Professional services
Front desk for accountants, solicitors and consultancies: intake questions, conflict-safe messages, meetings in the diary.
Tradespeople
Answers while you are up a ladder. Captures job, postcode and urgency, books quotes, and escalates emergencies.
The cost of voicemail
What are missed calls costing you?
Callers who hit voicemail rarely leave a message. They ring the next name on Google. Move the sliders to see what that is worth.
Assumes 30% of missed callers would have booked. Illustrative only, your numbers will differ.
Pricing
Three tiers. One pilot. Nothing hidden.
Every tier answers your phone and website around the clock, with your policies loaded. What changes is how much of your systems the agent can see and change. Prices exclude VAT; the build fee is waived on a 12-month term.
Tier I · Front Desk
£195/mo
Never miss a call. For independent hotels, B&Bs, pubs and restaurants with a phone that rings out.
✓ 500 call minutes a month
✓ 24/7 phone and website answering
✓ After-hours enquiry desk and message taking
✓ Transfer to one number; UK number or forwarding
Build fee £950 · rolling monthly · extra minutes 15p
Start with Front Desk
Tier II · Concierge · most chosen
£495/mo
Answer with your live data. For hotels and venues with a PMS or table system, and events teams.
✓ 1,500 call minutes a month
✓ Live lookup: availability, rates, bookings or tables
✓ Warm transfer with a spoken summary, up to 3 destinations
✓ WhatsApp, plus a wedding and group qualifier
✓ Two languages with mid-call switching
Build fee £2,750 · 3-month minimum · extra minutes 12p
Book a walkthrough
Tier III · Operator
£995/mo
Book it, change it, confirm it. For groups, multi-site operators and brands where the voice is the brand.
✓ 3,000 call minutes a month
✓ Book, amend and cancel within your policies
✓ Multi-property, multi-number routing
✓ Four languages, professional voice clone, 99.9% SLA
Build fee from £7,500 · 6-month minimum · extra minutes 10p
Talk to us
Not sure yet? Run Front Desk on one property for 60 days with no monthly fee. The £1,500 pilot is credited in full against your build fee if you continue, and if you walk away you keep a transcript report of every call.
Included in every tier: encryption in transit and at rest, a signed DPA and a DPIA, AI and recording disclosure on every call, card details refused by design, per-second billing, and spam or wrong numbers never billed.
Add-ons
Six extras, each built for your venue. Setup is one-time; monthly fees are billed with your plan. Anything else is scoped and quoted.
Live-system write
£1,500 + £150/mo
Upgrades Concierge to book, amend and cancel within your policy, with an audit trail of every change. Included in Operator.
Brand voice
£800 one-time
A professional clone of your owner, GM or chosen voice talent. Consent recorded, and the voice stays yours.
Additional language
£250 + £50/mo
Per language beyond your tier: a translated, tested knowledge base with mid-call switching.
Additional property
£500 + £150/mo
A second site or specialist agent with its own number and knowledge base. Minutes pool across sites.
Outbound campaigns
From £750 + usage
Service calls to your own guests: booking confirmations, pre-arrival checks and waitlist callbacks, built on consent.
Take payment
£600 + £75/mo
Deposits and cancellation fees by secure payment link or masked keypad, so the agent never hears a card number.
FAQ
Straight answers.
Anything else, ring the demo line and ask it. Or email contact@ancast.co.uk and a human will reply.
Will callers know they are speaking to an AI?
Yes. It introduces itself as your AI assistant at the start of every call. Honest by default, and callers can ask for a person at any time.
What systems can it connect to?
Guesty and other property management systems, Google and Outlook calendars, booking tools and CRMs with an API. Anything else we bridge with an automation workflow.
What happens when it can’t help?
It transfers the call to the person or team you choose, with a summary. If nobody is free it takes a detailed message and alerts you straight away.
Can I keep my existing number?
Yes. Forward your number to the agent all the time, only out of hours, or only when you don’t pick up. Or we give you a new UK number.
How long does it take to go live?
Most businesses are live within two weeks of the walkthrough. We map your common calls, connect your systems, then test it with your team before a single customer hears it.
What about data protection?
We work as your data processor under UK GDPR and sign a data processing agreement with every client. You decide how long transcripts and recordings are kept.
Who is behind Ancast Voice?
Ancast Limited, a UK company registered in England and Wales. Every agent is designed, tested and supported by our own team. Real people, real contact details.
Hear it answer your calls before you spend a penny.
A 20-minute walkthrough: we ring the demo together, then map exactly how it would handle your calls, your systems and your team.
Contact
60 Tottenham Court Road, Suite 5614a
Fitzrovia, London W1T 2EW, UK
contact@ancast.co.uk